Privacy & Security

88casino's Privacy Policy — Your Data, Your Rights

Your personal information is handled with the utmost care at 88casino. This Privacy Policy clearly sets out what data is collected, why it is collected, and how your privacy is kept protected.

Last updated: 1 January 2026
Encryption
SSL 256-bit
Data storage
Secure Servers
Third parties
Never Sold
Security Standards
International
Core Security Pillars

How we keep your data secure

88casino's six core privacy principles — explained in plain English

Data Minimisation
88casino only collects information that is genuinely necessary to provide its services. No excessive or irrelevant data is requested.
Data Minimization
End-to-end encryption
All your data is protected with SSL 256-bit encryption. Even during transfer, no third party can access your information.
SSL Secured
No Sale of Data
Your personal data is never sold to any advertiser or third party. This is a core principle — no exceptions, under any circumstances.
Zero Data Cell
User Control
You can view, update, or request deletion of your stored data at any time. You have full control over your personal information.
Full Control
Defined Retention Periods
Each category of data is retained only for a defined period. Once that period expires, the data is automatically deleted.
Auto Delete
Cookie transparency
88casino is transparent about every cookie it uses and why. You have full control to disable any non-essential tracking cookies.
Cookie Transparency

1 Introduction & scope

88casino (referred to herein as "we", "the platform", or "88casino") is an international online betting and gaming platform. We believe your privacy is a fundamental right — not a feature.

This Privacy Policy ("Policy") explains what information we collect when you use 88casino's website, mobile app, and related services — and how we use, share, and protect it.

This policy applies equally to all services, platforms, and applications associated with 88casino. If you do not agree to this policy after reading it, please discontinue use of the platform.

By using 88casino, you agree to this Privacy Policy. If you have any questions, use the contact details provided at the end of this policy.

2 What Information We Collect

Various types of information are collected when you register and use 88casino's services. A full breakdown is provided below:

A) Information You Provide Directly

  • Full name, date of birth & gender
  • Email address & mobile number
  • Residential address & country
  • Payment method details (bKash/Nagad number, etc.)
  • Identity document details for KYC verification (NID/Passport)
  • Support team correspondence

B) Automatically Collected Information

  • IP address & geographic location (city level)
  • Device type, operating system & browser information
  • Time spent on the platform and pages visited
  • Betting History & Game Activity
  • Login time, logout time & session data

88casino never stores your password or full payment card number. Payment information is always held in encrypted form.

C) Data received from third parties

  • Transaction confirmation data from payment providers
  • Risk assessment data from fraud prevention services
  • Identity confirmation data from age verification services
3 Purpose of Data Collection

88casino only collects data with a clear and legitimate purpose. The table below outlines each type of information and why it is collected:

Data Type Purpose of use Legal Basis
Name & Contact Information Account creation & management, support delivery Contract performance
Identity Document Information KYC verification & age confirmation Legal obligations
Payment Information Deposit & Withdrawal Processing Contract performance
Betting History Account management, responsible gaming Legitimate interests
Device & IP Information Security & Fraud Prevention Legitimate interests
Usage Patterns Service improvement & personalized experience Consent

Under 88casino's Privacy Policy, your data is never sold or transferred to third parties for marketing or advertising purposes.

4 Data Sharing Policy

88casino does not generally share your personal data with anyone. However, specific information may be disclosed to specific parties in the limited circumstances outlined below:

Service Provider Partners

Only the minimum necessary data is shared with a select group of trusted technology partners for payment processing, KYC verification, cybersecurity, and fraud prevention. All partners operate under strict confidentiality agreements.

Legal obligations

Information may be disclosed to relevant authorities as required by court order, regulatory directive, or applicable anti-money laundering laws.

Business Restructuring

In the event of an acquisition or merger involving 88casino, user data may be transferred to the new owner. You will be notified in advance by email.

88casino never sells your data to advertisers, data brokers, or any third party for commercial purposes. This is an absolute and unwavering policy.

5 Cookies & Tracking Technologies

88casino uses cookies to ensure the platform functions properly and to improve your experience. Cookies are small text files stored in your browser.

Cookie types & purposes:

  • Essential cookies: Maintaining login sessions and ensuring security. These cannot be disabled.
  • Performance Cookies: Page load speed, error detection, and site analytics.
  • Functional cookies: Remembering your language, timezone, and display preferences.
  • Analytics cookies: To understand which pages are most used. This data does not identify you personally.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.

88casino does not use cookies for cross-site tracking or behavioral advertising.

6 Data Retention Period

88casino does not retain your data indefinitely. A specific retention period is defined for each category of information:

Data Type Retention Period
Account Information (active accounts) Until account closure
KYC & Identity Verification Documents 5 years after account closure
Financial Transaction History 5–7 years as required by legal obligations
Betting & gaming history 2 years after account closure
Support Contact Logs 1 year after last contact
Session & login logs 90 days
Analytics cookie data 13 months

Once the defined retention period ends, data is securely and permanently deleted, or anonymized in a way that makes it impossible to identify you in any form.

7 Your Rights

Under the 88casino Privacy Policy, you have several important rights regarding your personal data. A full breakdown is provided below:

Right to access
You have the right to know what information 88casino holds about you and to receive a copy of it.
Right to rectification
You can request corrections or updates to any inaccurate information we hold about you.
Right to Erasure
You can request that your data be deleted in certain circumstances. Data required for legal obligations may need to be retained.
Right to Restrict Processing
You may request that your data be used only for specific, limited purposes.
Right to Portability
You have the right to receive your data in a structured, commonly used format.
Right to object
You may object to your data being used for marketing or profiling purposes.

To exercise these rights support@88casino.wine Email us at the address below. We'll do our best to respond within 30 business days.

8 Protection of Minors

88casino is strictly off-limits to anyone under 18. Our platform does not knowingly collect data from minors or allow them to create an account.

Date of birth is verified at registration, and age is confirmed through the identity verification (KYC) process. If there is any suspicion that a minor has opened an account using false information, that account will be immediately closed and all collected data will be deleted.

If you believe a minor is using our platform, please contact us immediately. We will take swift action.

To help protect minors online, take a look at our Responsible Gaming Read the page.

9 International Data Transfers

88casino is an international platform, so your data may be stored or processed on servers in countries with data protection laws that differ from those in Bangladesh.

For any international transfer, we ensure:

  • The recipient country has adequate data protection standards in place.
  • Contractual clauses or international standards are being followed.
  • SSL encryption is active during all data transfers.
  • Only necessary data is transferred.

Contact us to learn more about international data transfers.

10 Privacy Policy updates

88casino may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

Depending on the nature of the change, we will:

  • Minor updates — reflected on this page only.
  • Minor changes — a notification will be displayed on the platform.
  • Major changes — you will be notified directly by email and fresh consent may be required.

Continued use of the platform after any changes takes effect will be considered your acceptance of the updated Privacy Policy. We recommend visiting this page regularly.

11 Contact & complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us through any of the channels below:

  • Email: support@88casino.wine
  • Live Chat: Help Center Chat with us directly from the page
  • Support hours: 24 hours a day, 7 days a week

Once we receive your request, we typically provide an initial response within 3 business days and aim to resolve it fully within 30 business days.

For any privacy-related requests, please email us with the subject line "Privacy Request" Submitting your request in writing allows it to be processed faster.


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